Help Center

How can we help you?

Browse the topics below or contact us directly, and we'll get back to you as soon as possible.

Shipping

How long does shipping take?
Most orders ship within 3–7 business days and arrive within 7–14 days. Delivery times may vary by destination.

Where do you ship?
We ship to most countries worldwide, including the United States, Canada, United Kingdom, Australia, most of Europe, Brazil, Japan, New Zealand, and Singapore. Availability may vary by product.

How do I track my order?
You'll receive a tracking link via email once your order ships.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition with tags and original packaging.

How do I start a return?
Visit our Contact page and send us a message. We'll guide you through the process.

When will I receive my refund?
Once your return is approved, you'll be refunded to your original payment method within 10 business days.

Are sale items returnable?
Final sale items are not eligible for returns or exchanges.

Orders

Can I change or cancel my order?
Please contact us as soon as possible. We'll do our best to accommodate changes before the order is fulfilled.

My item arrived damaged — what do I do?
Please contact us immediately with a photo of the damaged item, and we'll make it right.

Payments

What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.

Is my payment information secure?
Yes. All transactions are encrypted and processed securely through Shopify Payments.

Still need help?

Contact us and we'll get back to you shortly.